AI Automation · Spartanburg & Upstate SC
We build AI chat assistants for local service businesses. Customers get answers at midnight. You wake up with booked jobs.
No website traffic? Check if you're a fit first →
The Problem
Phones go unanswered after hours. Customers don't leave messages — they call your competitor next.
Your website sits silent on weekends. Visitors land, get no response, and bounce. Zero leads captured outside business hours.
You're answering the same 10 questions all day. "What are your hours?" "Do you service my area?" "How much does it cost?"
A receptionist costs $35K/year — and still can't work at 2am or cover a sick day.
What We Build
Start with the chatbot. Add the voicebot if you need to answer phones too.
Custom AI chatbot embedded on your site, trained on your services, hours, and FAQs. Handles after-hours questions, captures leads, and sends booking links automatically.
Everything in Starter PLUS a phone voicebot via Twilio + Vapi.ai — your AI answers inbound calls 24/7, handles FAQs, and transfers to you when a human is needed.
SMS/email fires within 60 seconds of every lead capture. Wake up knowing, not wondering.
Add Lead Alerts →Automated 7am digest of everything your chatbot captured the previous day.
Add Daily Brief →Real-time alerts AND the daily brief. Full visibility on every lead, immediate and overnight.
Get Both →The Process
Quick intake form: services, hours, FAQs, what a good lead looks like. Takes 10 minutes. That's your job — everything after is ours.
We build your AI assistant, test every path against real customer inputs, and send you a Loom demo. You see it before it goes live.
One line of code on your site. Your assistant starts answering customers immediately. 14-day support window for tweaks.
Our Stand
"We don't automate people out of jobs.
We automate the repetitive
so your team can do the human work."
Every IncludeBrake deployment is designed to reposition your team — not replace them. Your receptionist stops answering "what are your hours?" for the 40th time this week and starts doing the work that actually moves the business forward.
AI handles overflow, after-hours, and repetition. Humans handle relationships, judgment, and jobs that require a real person. That's not a threat — it's an upgrade to what your team's time is worth.
FAQ
Will this replace my receptionist?
No. The bot handles after-hours and overflow — your receptionist still owns relationships and complex calls. We're adding a second shift, not eliminating the first.
What if the bot gives wrong information?
It only answers from the knowledge base we build together. Anything outside that scope gets escalated to you. It cannot fabricate answers.
Will customers know it's AI?
Your call. We can make it transparent ("I'm an AI assistant") or natural ("Hi, I'm here to help"). We set it up the way that fits your business.
What does it cost to run after setup?
Roughly $10–30/month in tool costs depending on your traffic. We walk you through that at handoff. No per-conversation charges, no markup.
What's my ROI?
One missed lead/week at a $300 average job = $15,600/year. The bot pays for itself in under a month — before counting improved customer experience.
Do I need to be technical?
Zero. We handle everything. Your web person pastes one line of code. That's the full ask.
Who It's For
High quote volume + emergency service = high after-hours need. Every midnight call missed is a job that goes to a competitor.
Best contact: walk-in or phone
Appointment-based, owner-operated. Handles new client questions and booking prompts overnight so you sleep without missing signups.
Best contact: DM or text
Family-owned shops only (not franchises). Quote requests, service questions, drop-off scheduling — all capturable after hours.
Best contact: walk-in or phone
Seasonal urgency spikes mean leads arrive unpredictably. The bot captures them at 11pm just as well as 11am.
Best contact: phone or email
Independent practices only. New patient intake is the use case — capture interest before they find another dentist.
Best contact: email to front desk
Appointment-heavy, recurring patients, admin-lean offices. Books follow-ups and captures new patient inquiries without adding staff.
Best contact: email or phone
Ready?
Get your AI chatbot built and live in under a week. You fill out one form. We handle everything else. Build starts as soon as payment clears.
Get My Chatbot Built — $1,000You'll hear from us within 24 hours of payment.